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British Council (Penang) Professional Development Unit
Wisma Great Eastern
Suite 3A.1 & 3A.2,
25 Light Street,
10200 Penang
Pulau Pinang
Tel: 04-263 0330
Fax: 04-263 3262
Email: Email this training provider
Contact Person: Carmen Yap, Business Development Manager

Brief Profile

The Professional Development Unit in Kuala Lumpur and Penang is committed to providing organisations with customised learning programmes to improve personal performance and communication skills. With over a decade's experience of corporate training in Malaysia, we are established as a market leader and deliver specialist soft skills and language training to multinational corporations, SMEs, government ministries, embassies and NGOs.

Course Outline

At the PDU, we offer three types of training:

Business Communication Skills Courses
Our Business Communication Skills courses have been specially designed to help Malaysian business people communicate more effectively in the workplace.

Customised Business English Courses
Fully customised training solutions that provide course participants with the job specific language and business skills they need to work and communicate more effectively in English.

Soft Skills Workshops

Courses Offered:

Interpersonal Communication

Written Communication

Skills for Academic Study

Additional Courses for the Workplace


Trainers and Methodology

Highly-qualified trainers and an interactive methodology ensure that the valuable lessons learned on our courses can be quickly implemented.

Our trainers are highly-qualified native English speakers with extensive experience in language and soft skills training. In-house development programmes also ensure that trainers are continuously upgrading their skills and knowledge.

Our methodology follows a key set of training principles:

  • We ensure that our training is relevant, with carefully selected materials and work-related role plays and simulations.
  • Learning is highly interactive and caters for all learning styles, with pair and group work in every course.
  • We believe training should be fun and enjoyable because this promotes team-building and ensures that new ideas are more easily recalled at work.

Supported by
Ministry of Human Resource, Malaysia Pembangunan Sumber Manusia Berhad Malaysian Institute of Jabatan Pembangunan Kemahiran (DSD) Institut Bank-bank Malaysia MAPS
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