Management is frequently described as the art of getting work done through others to accomplish goals and objectives using available resources effectively and efficiently. This requires a set of skills and competencies that administrative professionals can develop to extend their influence, meet their manager’s expectations, create a professional image, take responsibility, generate ideas creatively, solve problems, resolve conflicts, plan current and future activities and finally have a springboard for continuous improvement.
If you are in the role of a secretary, personal assistant or any administrative professional, you’ll find this workshop to be essential for your present job and critical for your career prospects.